Well managed and Integrated Shifting
APML SHIFTING PROCESS
We have made each step of our shifting process responsive to the tailor-made requirements of ourcustomers.
At Agarwal Packers and Movers Ltd., our commitments are backed by a simple, responsive, flexible, innovative and systematic process. In an endeavor to achieve the utmost customer satisfaction, we mould the entire shifting process according to the demands and needs of the customers. Our felicitous processes surpasses customer's expectations.
The steps of shifting process are well-defined, managed and integrated, and also, are so easy to comprehend that even a layman can get a glimpse of what and how is it going to work.
Our domestic shifting process is systematic & well-organized and it will be delivered to you with ease. The entire process of packing and moving will be done in front of you. Typically, it involves a step-wise division of the process, which is as follows:
The system is very simple to reach us, whereby we have made ourselves available to you at just a call or a click. We have developed a quick and easy way for you via our countrywide-reach numbers - 9 300 300 300 and 098 6001 5001, which have a good memory recall too. The call will be attended by our executive, who is readily available to take down your details, and forward the same to the concerned officer, who would fix a survey day as suitable for you. Not only via phone, but you can also reach us by filling an enquiry form that is available on our website.
A Field Officer will appear at your place on the day and time fixed as per your availability. Our Officer would be equipped with all the requisite tools that will assist him to evaluate the goods to be transported and hence, he will come up with an Estimated Cost for the move. On demand and consent of the customer, he will finalize the shifting deal, and will give you a brief about the intricacies and the workings. He will plan the entire moving process in accordance with the laid terms and conditions. As easy as that! Your task ends here only.
Once confirmation of booking is done, quotation is issued followed by quotation finalization and final confirmation.
The Packing Supervisor gets in touch with you, and will drop at your place timely for the infallible packing treatment. Our team of packing is trained on all the techniques so adopted, which purely depends on the characteristic of the articles involved. If it is a fragile item, the team packs the articles using multiple-layer protective packing and if it is an electronic item, then the chords are first safeguarded, and consequently it is passed to the further packing treatment. After getting assured that all the documents are ready and the payments are made, then the process is moved to the next stage.
It is of type of your private shifting assistant from our side, who will be with you from start till delivery is made.
After getting a green signal and conclusions of the requisite payments, the transportation team gets into action instantaneously. The carriers are deployed and reach the customer's dwelling place on time. All the packed articles are then loaded on board of these humongous carriers, and then the consignment is transported via the means and ways thus planned beforehand. This process is so fluid that not even a minute comes to standstill, and with the aid of timely communication and proper knowledge, the consignment is moved to the destination place well before time.
The driver or the guard of the concerned vehicle remains in constant touch with your "shifting assistant" and coordinates the same. We also make extensive use of new-age automated technology for tracking, in the form of Vehicle Transporting System (VTS). In these ways, our Helpline Desk is able to notify you about the delivery status, as and when asked.
The delighting point is that we also provide service of holding your HHG container for up to 24 hours without any charges, and with zero transshipment. There is also a pre-dispatch agreement - through this procedure, you have to just inform your shifting assistant prior 3 working hours, so that you can get your goods on time at your new home.
Just in case, if there are any issues raised by our customers, the role of our Customer Care Department becomes active, and they settle all within due time, so that the reason for commotion or inconvenience fizzles out. In addition, all the claims for the damages or losses incurred are settled on priority basis, so that the bond of trust that we share with our customers remains "intact". We hereby advise our valued clients to declare correct value of goods.
In International process, the steps of shifting process are well defined, well managed and integrated, and also, are so easy to comprehend that even a layman can get a glimpse of what and how is it going to work. Typically, it involves a step-wise division of the entire process, which is as follows:
Our procedure for international relocation is clean, facile to understand and follow, whereby we have made ourselves easy to reach to us through an enquiry form available on our website. Your enquiry will be attained by our executive who is available to take down your all the information related to volume of shipment, destination details along with city and zip code to which you are moving and mode of shipment you want to opt for.
Once we have verified all the necessary details from you on the basis of your enquiry, we will send you a moving quotation for the same. Later on when you receive the quotation and we accept it, furthermore we will finally confirm your packing day, date and time to make the next step smoother for you as well as for us.
Our packing supervisor will help you in providing accurate packing treatment without causing any damage. We have a dexterous team who is knowledgeable and experienced in handling
all kinds of goods depending upon their nature, size, shape and other specifications. Simultaneously all the documents and paperwork such as- photocopy of passport, visa and air
ticket, Baggage Declaration form signed by relocated party (7 copies), Custom
Papers signed by relocated party (2 copies) and other additional documents related to your destination country is collected by our supervisor.
The next stage comes where all your packing material is shifted to our warehouse/origin port. Our warehouses are clean, hygienic and pest-free where your goods are completely safe under our 24*7 CCTV surveillance. Along with it, your documents are handed over for custom clearance, container stuffing, fumigation, ISPM wood stamping. Particularly for U.S. shipment, Import Security Filing (ISF) is done 3 days prior to the sailing of the shipment.
Shipment tracking is done side by side so that nothing goes wrong while your consignment is on the way to its destination.
When your shipment is arrived successfully at your destination port, in later stage it is taken for custom clearance so that it is handed over to you without any problems.
The most delightful point of whole moving process is when you get your goods delivered at your residence safely and securely. At that moment you feel calm by seeing your precious belongings in front of you without any damages.
Our team is not only meant to provide you with the packing assistance, however they are superior in unpacking and removing all the unwanted debris from your consignment. So you do not have to worry on this part as it will be done under your supervision.